| Frequently Asked questions
Q: The
content doesn't seem to be the same on all the servers, why?
A: This is
because the servers are located in different geographical areas with different feeds and
peering arrangements at each. We have designed our system this way for redundancy and
speed.
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Q: When
I go to download a group I do not get as many article headers as my newsreader reports are
available, why?
A: Most
newsreaders determine how many articles are available in a group by performing a
calculating of the difference between the highest and lowest article ID number. On DNews
(the news server software we use) this calculation is seldom accurate. We will continue to
nag the makers of DNews until this error is corrected.
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Q: Some newsgroups seems to be expiring very
quickly, why?
A:
The rate of article expiration will vary by group and will depend on the
amount and size of new articles coming in. This is especially true for binaries groups. We
do not set limits on retention time, the only limitation is the amount of disk space
available.
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Q: Do I have to use a newsreader to access your newsgroups?
A: Our Standard members can also access via our WEB BROWSER available in our
members area.
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Q: How will your charge appear on my
credit card statement?
A: To protect your privacy, any charges will discreetly appear
as CCBill.com *TBM newsfeeds on your credit card statement.
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Q: Why are there articles missing in the
binaries newsgroups?
A: This can happen for several reasons. The most likely is that some of the
articles (or parts of articles) were filtered out as spam before they reached our servers.
We do not filter any incoming articles on our binaries servers, everything we receive from
our upstream is posted. Many news servers limit the maximum article size and if any
articles are in excess of that size the server will cancel it automatically and it will
not propagate out. Also, all news servers have the right to filter out anything that
passes through their server. Keep in mind that usenet was designed to carry only plain
text, not large binary files. Processing binary articles places twice as much strain on
the server as plain text articles do. For these reasons no guarantee regarding
completeness of binary articles is expressed or implied by directfeed.net.
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Q: Some articles that I post from
directfeed.net do not seem to propagate to other news servers, why?
A: Another news server may be canceling them . We can take no further
responsibility for articles not propagating once they have been sent to our upstream
servers. Another reason could be if you have a record of abuse on our servers your posting
access may have been disabled. Once your posting access has been disabled due to posting
abuse it will never be restored, so don't even ask. Nor will we issue refunds for this
reason.
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Q: Is
there a download limit?
A: Yes
depending on which package you purchased. Check our Price
page for more information.
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Q: If I want to upgrade my subscription
or change the credit card I am using with directfeed.net, what do I need to do?
A: Email us and cancel your current account. Wait until your current
subscription period expires and you can no longer login then sign up a new account with
the new credit card information.
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Q: I am getting a "502 Authentication Error." What does this mean?
A:
A "502 Authentication
Error" means that you may have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What
is the POP3 and/or SMTP address?
A: directfeed.net does not provide an E-Mail account with the usenet services.
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Q: I'm getting an AUTHENTICATION FAILED message
A: First, check that you entered the
correct username and password. If you forgot your username and/or password,
email
webmaster@directfeed.net about your problem and we shall
resend your username and password to your registered email. Unfortunately, we
cannot send this info to a different email because there is no way for us to authenticate
your request.
If you are sure about your username and password,
then the error may be because your account exceeded the allowed number of simultaneous
logins. Also, some Usenet browsers do not disconnect cleanly, in which case you may
have to wait a few minutes before your account is cleared.
Q: What are the daily limits for posting?
A: There are currently no limits for posting.
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If
you still need help, contact webmaster@directfeed.net.
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For those new to Usenet, we recommend UsenetServices.com
What is
Usenet:
What is Usenet?
What
is Usenet? A second opinion.
Answers
to Frequently Asked Questions about Usenet.
Usenet Software:
Newsreaders
Where and
how should I post:
How to find the right place to
post.
A
primer on how to work with the Usenet community.
Hints on writing styles for
Usenet.
Rules for posting to Usenet.
Emily Postnews answers you
questions on Netiquette.
FAQ
on making and using a signature file.
Creating Newsgroups:
How to create a Usenet
newsgroup.
Usenet
Newsgroup Creation Companion
Emily Postnews answers
questions on how to create a new alt group.
Alt.Binaries.Pictures.Info:
General
etiquette
General
info
OS
specific info
Note: If you see others abusing this system please report it to webmaster@directfeed.net right away. |
